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Client Success Story

Xteam: Discover how they digitized field operations and client reporting with a custom Odoo portal

Xteam is a logistics company operating in the event and furniture sector. They manage: warehousing for large clients, storage of goods over time, final delivery to end customers, and on-site assembly services. Their clients include large companies such as furniture retailers, where Xteam handles the last-mile delivery and installation.

100%
Digital assembly reporting
Significant
Time savings
Centralized
Communication in Odoo
Improved
Client experience

The challenge

Xteam was already using Odoo for inventory management but faced strong limitations with their previous integrator

Their needs included:

  • Digitizing field operations
  • Custom workflows for assembly services
  • Centralized communication and reporting
  • Client access to operational data

However:

  • Reports were created manually on paper
  • Information was scattered across emails
  • No real-time visibility for internal teams or clients
  • Standard Odoo could not support their level of customization

They needed a more flexible partner capable of building a fully tailored solution.

The solution

Dasolo redesigned Xteam's operational workflows and implemented a fully custom portal connected to Odoo

Digital assembly reports

Dasolo replaced paper-based processes with a fully digital workflow:

  • Field workers can log in to a portal
  • Fill structured assembly reports
  • Upload key information (materials, team, dates)
  • Capture client signatures directly

Each report is instantly stored and accessible in Odoo.

Seamless field-to-office integration

Once a report is submitted:

  • It is automatically available in the Odoo backend
  • Office teams can review and validate it
  • Reports can be sent directly to clients

This ensures a smooth transition between field operations and internal management.

Client portal for real-time visibility

Xteam can now provide their clients with direct access to:

  • Assembly reports
  • Operational data
  • Stock levels in warehouses

This transforms the client experience from reactive to fully transparent.

Centralized communication

Dasolo integrated all interactions into Odoo:

  • Messages linked to each report
  • No more scattered email exchanges
  • Full traceability of operations

This significantly improves coordination and follow-up.

A scalable platform

The portal was designed as a long-term platform:

  • Used by both employees and clients
  • Expandable with new features
  • Capable of replacing multiple external tools

Xteam's goal is to turn it into a central system for all operations.

Key takeaways

What we learned at Dasolo

1

Replace manual processes with structured digital workflows

2

Connect field teams directly to your core system

3

Centralize communication to improve coordination. Use portals to turn operations into a client-facing advantage.

Digitize your field operations

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