Introduction
Odoo Project supports businesses that sell expertise and outcomes: projects, timesheets, field visits, and helpdesk tickets should tell one story about customer commitment and margin.
When delivery and support run on separate tools, utilization drops, SLAs are missed, and invoicing happens weeks after work is done.
Project links tasks, time, parts, and customer communication so account managers see delivery health without chasing status emails.
Agency owners, professional services partners, and customer support leads can map these use cases to how they already run engagements.
Project is part of Odoo's modular ERP. Teams adopt it when they want clear responsibilities, repeatable workflows, and searchable history instead of isolated messages and offline spreadsheets. Odoo Project: Tasks, Stages, Collaboration, and Profitability states the storyline for stakeholders approving budgets while.
This article is a ranked Top 10 from Level 1 (easy) to Level 10 (expert). Every level includes numbered steps: what you would actually click in Odoo Project.
Start where you are comfortable, not at level 10 because it sounds impressive.
Read the challenge section next, then open the level that matches your team today.
In this guide, you will see:
- What Odoo Project is responsible for in a typical company stack
- Where teams feel the most friction today (and why)
- Ten ranked use cases from beginner discipline to advanced strategy
- When automation or integrations justify bringing in an Odoo partner
The Challenge
A client calls angry about a delayed project. Support, delivery, and account management each have a different version of truth. Time was billed late, so margin looked fine until someone ran the numbers.
Project and support businesses sell time and outcomes, but utilization and SLAs are tracked late. Margin erodes when billing, delivery, and ticket history are not on one timeline.
Sound familiar? Teams usually hit these walls:
- Projects started late because sales context is missing
- Support tickets without link to contracts or invoices
- Time captured after the fact, hurting billable margin
The good news: you do not need a big-bang project to fix everything. Pick one use case below, run it for 30 days in Odoo Project, and measure what changes.
Top 10 Project Use Cases
10 use cases for Odoo Project, ranked from Level 1 (easy, do it this afternoon) to Level 10 (expert). Each one answers: what would we build, and what are the clicks in Odoo?
Level 1 is the easy daily win. The last level is intentionally over the top so you see how far the same app can scale when architecture and data stay clean.
Pick your level, follow the numbered steps in a test database, then move up when the previous level feels boring.
1. Create your first project with three tasks Level 1 — Easy
Level 1 is the simplest possible Project action: one user, one project, three tasks. No automation, no integration, no portal, just a paperless kanban that replaces sticky notes and email threads.
Here's how you'd do it in Odoo:
- Install the Project app, open Project, New Project, name it (for example Website Redesign), and set a Deadline.
- Inside the project, click New Task, type a title, pick an Assignee, and set a Due Date.
- Repeat for two more tasks so the default kanban shows three cards in the To Do column.
- Open one task and write a short Description; type @ in the chatter to mention a colleague who needs to weigh in.
- Drag each task to Done as work completes; the kanban progress bar at the top of the project updates automatically.
What you get: One shared kanban replaces scattered spreadsheets, sticky notes and Slack pings, and any new joiner can read the work in five minutes.
2. Build your own stages workflow with kanban drag-and-drop Level 2 — Easy
Level 2 introduces Stages, the workflow layer of Project. A flat task list turns into a visible process anyone in the team can read at a glance, with no Monday alignment meeting.
Here's how you'd do it in Odoo:
- Open your project, click the gear at the top of the kanban, then Configure Stages.
- Create the stages Backlog, In Progress, In Review, Blocked, Done, and tick Folded on Done so closed tasks collapse.
- Set Auto Kanban State per stage (In Review = Ready, Blocked = Blocked) so the small status dots match reality.
- Drag a task from Backlog to In Progress when work starts, and to In Review at handoff.
- Save this stage layout as the default for new projects of the same kind via Project, Configuration, Project Stages.
What you get: Every team member reads the same process in one glance, and weekly standups stop being a status round and start being a decision round.
3. Switch the same project between kanban, list, calendar and gantt Level 3 — Easy
Level 3 uses a feature unique to Project: the multi-view layer. The same task data renders four ways, so each role opens the view that fits their question without any export.
Here's how you'd do it in Odoo:
- Open the project, use the top-right view selector, pick Gantt to plot dependencies and deadlines on a timeline.
- Switch to Calendar to see tasks against the team's working days and approved Time Off.
- Switch to List for fast bulk edits, for example change ten deadlines or ten assignees in one selection.
- Stay on Kanban for the morning standup, sorted by Priority with the high-priority star at the top.
- Save your favorite filter and view combo as a Favorite so it opens in one click tomorrow.
What you get: Each role reads the same data through the lens that fits their job, and the Friday status spreadsheet disappears for good.
4. Collaborate on a task with chatter, mentions and shared files Level 4 — Medium
Level 4 makes Project the single home for collaboration on a deliverable. Chatter, @mentions, file previews and voice notes replace half of the email and chat traffic of the team.
Here's how you'd do it in Odoo:
- Open any task and write a short summary in the Description field, then click Save.
- In the chatter at the bottom, type @ followed by a colleague's name to ping them in Discuss and by email.
- Drag a file into the chatter; Odoo previews PDFs, images and spreadsheets inline so no one downloads to comment.
- Open the Followers panel and add the right people on the task so every update is pushed to them automatically.
- On mobile, record a 30-second voice note in the chatter for the night shift to listen to, with full timestamp.
What you get: One thread per task replaces the email-Slack-Teams loop, and new joiners can read the entire history of a deliverable in a few minutes.
5. Save a project template for repeatable engagements Level 5 — Medium
Level 5 uses Project Templates so the same kind of project never starts from a blank canvas. Consultants are billable from day one and the playbook runs the same way across the team.
Here's how you'd do it in Odoo:
- Project, New, name the project Standard Onboarding TEMPLATE, and add the typical tasks with realistic relative dates.
- On each task, set Default Assignees by role (Account Manager, Consultant) rather than by named individuals.
- Mark the project as Template in its settings and untick Show in dashboard so it stays out of daily views.
- For a new customer, click New, Copy from Template, then set the new start date; relative deadlines shift automatically.
- Tag the template (Onboarding, Migration, Audit) so all engagements of the same kind can be filtered later in reporting.
What you get: New projects start fully configured, ramp time drops to zero, and the same delivery method runs across every consultant without re-typing.
6. Track billable hours on tasks with Timesheets Level 6 — Medium
Level 6 connects Project to Timesheets so the hours teams burn on Friday evening stop leaking from the margin. Real time replaces estimated time, and invoicing reflects what was actually delivered.
Here's how you'd do it in Odoo:
- Install Timesheets, then on the project tick Allow Timesheets and pick the Customer in the project settings.
- On each task, set Estimated Hours (the planned budget) and link the Service Sales Order line if the project is billable.
- Team members tap the timer in the mobile app at the start of work and stop it at the end; the line lands on the task automatically.
- Every Friday, each person submits the weekly timesheet from My Timesheets, Submit to Manager.
- The manager opens Approve Timesheets, reviews the week against estimated hours, and approves before time feeds the invoice.
What you get: Project margin stops being a Friday-night surprise, and finance can prove what was delivered against what was promised line by line.
7. Bill projects three ways: fixed, time-and-material, milestones, with live margin Level 7 — Hard
Level 7 is the profitability layer of the blog title. The Sales-Project link encodes the commercial model once so each engagement bills correctly and margin against plan is visible task by task.
Here's how you'd do it in Odoo:
- Sales, Products, create Implementation (Fixed) with Invoicing Policy set to Ordered Quantities for fixed-price scopes.
- Create Consultant Day with policy Based on Timesheets so time-and-material engagements bill on actual hours.
- Create Implementation (Milestones) with policy Based on Milestones, then define Kickoff, Phase 1, Go-Live, Hypercare.
- Confirm the Sales Order; the Project is linked automatically and every billable task feeds the corresponding SO line.
- On the project, open Reporting, Margin Analysis to track gross margin per project, per customer, and per consultant.
What you get: Each engagement is billed correctly without renegotiating mid-flight, and finance spots margin drift before it becomes a write-off.
8. Plan team capacity with Planning across several projects Level 8 — Hard
Level 8 uses the Planning module, which sits on top of Project to surface who is over-booked weeks before it becomes a crisis. Capacity decisions move from reactive to proactive.
Here's how you'd do it in Odoo:
- Install Planning, then open Planning, Schedule by Resource, and allocate each person to projects week by week.
- Switch to Gantt by Resource: overlapping commitments and over-allocations are highlighted in red automatically.
- Drag and drop a shift between people or projects to rebalance the week; utilization recomputes live in the same view.
- Connect Time Off so an approved PTO request blocks the planning slot the moment it is approved.
- Open Reporting, Resource Utilization, and flag anyone above 85% for more than four weeks straight for a one-to-one.
What you get: Burnout signals show up four weeks before they hit, and weekly all-hands stop being an escalation list and start being a planning conversation.
9. Give customers a portal with milestones, files and NPS at each step Level 9 — Hard
Level 9 introduces the customer-facing layer of Project. Portal access, public milestones and automated feedback replace the weekly status email and give renewal conversations real data.
Here's how you'd do it in Odoo:
- On the project, Settings, set Customer Visibility to Visible Tasks or All Tasks, and click Invite to send the portal access.
- Build a Milestones list (Kickoff, Phase 1, Go-Live, Hypercare) with portal-visible status so progress is unambiguous to the customer.
- Customer comments left on the portal flow straight into the chatter on the right task with full traceability.
- Configure an automatic NPS Survey trigger at each milestone close so early signals reach the account manager fast.
- Share signed worksheets, deliverables and invoices on the same portal page; no more Dropbox links by email at 11pm.
What you get: Customers feel informed without a single status meeting, and the account team can prove progress with one URL when renewal time arrives.
Wiring the customer portal, milestones, NPS triggers and renewal-ready customer pages across Project, Survey, Sign and Sales is exactly the kind of cross-app setup Dasolo runs as a partner-led engagement.
10. Run a portfolio of projects with AI risk scoring and live exec dashboards Level 10 — Expert
Level 10 is the full operating system: Project plus Planning plus Timesheets plus Studio plus Spreadsheet plus AI assembles into portfolio-grade governance, with live decision data for the leadership team.
Here's how you'd do it in Odoo:
- Use Studio to add fields on every project: Program, Region, Segment, Risk (Green / Amber / Red), Exec Sponsor, Days at Risk, Margin %.
- Train an AI scorer on the past two years of projects so it flags drift (timesheets above 110% of plan, no activity 14 days, NPS below 7) and updates Risk daily.
- Studio Automation auto-creates an Activity on the Exec Sponsor as soon as a project flips to Red, with a 48-hour resolution SLA.
- Build a Spreadsheet Portfolio Live dashboard: revenue per region, margin per consultant, red projects, capacity heatmap, refreshed in real time.
- Marketing Automation drips renewal nudges to customers whose project hits Go-Live and stays green for thirty days, fed by CRM.
- Quarterly portfolio review opens this single dashboard; decisions and reallocations are logged directly on the project chatter for audit.
What you get: Leadership steers dozens of projects with live data instead of last-week anecdotes, and red projects turn green before customers ever have to escalate.
Designing the Studio fields, the AI risk scorer, the portfolio dashboards and the Project-Planning-Timesheets-CRM-Spreadsheet plumbing is the architecture Dasolo assembles as a partner-led engagement, so teams skip the multi-quarter build phase.
When Expert Help Makes Sense
If levels 1 to 6 fit your world, you can often succeed with standard Odoo Project, a patient internal owner, and a sandbox where people are allowed to break things safely.
From level 7 upward, the stakes rise: automated workflows that email the wrong customer, Studio fields that block upgrades, APIs that silently stop syncing stock at 2 a.m.
That is not a failure of your team. It is a signal that architecture, testing, and governance matter.
Bring in a partner when you need multi-app design, country-specific compliance, complex integrations, or a go-live date the board already put in the calendar.
Work With Dasolo
Dasolo helps companies implement Odoo the way they actually work: custom apps, clean integrations, and training people will remember after the consultants leave.
If your roadmap for Project includes the advanced use cases in this guide, we can map a phased plan: quick wins first, then automation and integrations with clear owners and test scripts.
You keep control of scope and budget. We bring the Odoo depth so your team does not learn expensive lessons in production.
Book a free consultation: